Privacy Policy
Last updated: 21 August 2025
1. Introduction
Connect (operated by The Straight Path Group Ltd, registered in England & Wales) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile application, and services. By using Connect, you agree to the practices described in this Privacy Policy, in line with the UK GDPR, Data Protection Act 2018, and relevant international data protection laws.
2. Information We Collect
- Account Information: Name, email, phone number, guardian details, and account credentials.
- Verification Information: Selfie verification and document verification to confirm identity.
- Matchmaking Information: Profile details, preferences, and communication between matches.
- Counseling Data: Session bookings, counselor details, communication records, and payments.
- Technical Data: IP address, device type, usage data, and cookies for improving user experience.
3. How We Use Your Information
We use your data to:
- Provide matchmaking and counseling services.
- Verify authenticity of profiles and prevent fraud.
- Notify guardians when matches occur (in line with app features).
- Enable secure communication (chat, calls, video sessions).
- Improve user experience and app functionality.
- Comply with legal obligations under UK and international law.
4. Data Sharing & Disclosure
- No third-party sharing: We do not sell, rent, or share your personal data with advertisers or external parties.
- Service providers: Data may be shared with trusted service providers strictly for app functionality (e.g., payment gateways, hosting services).
- Legal compliance: We may disclose information if required by law, government request, or to protect the rights and safety of our company, users, or others.
​5. Data Security
- All user data is encrypted in transit and at rest.
- Verified profiles only (selfie & document verification).
- No screenshots allowed within the app to protect privacy.
- Access controls in place to ensure only authorized staff can handle sensitive data.
6. Data Retention
We retain personal data only as long as necessary for providing services, or as required by law. Users may request deletion of their data by contacting us.
7. Your Rights
Under UK GDPR and international law, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Restrict or object to processing.
- Portability of your data.
Requests can be made by contacting us at: [Insert Company Email].
8. Children’s Privacy
Our services are strictly for users 18 years and above. Guardians are required for matchmaking verification, but children cannot directly use our platform.
9. Changes to Privacy Policy
We may update this policy from time to time. Updates will be posted on our landing page, and continued use of our services indicates acceptance of changes